Safe Gaming Policy

At 356 Responsible Gaming — Build healthy and mindful gaming habits

Gaming is meant to be fun — and at 356 we believe that when played responsibly, it always stays that way.

18+
Age Limits Are Strictly Enforced
24/7
Support & Assistance Always Available
100%
Voluntary Self-Exclusion Feature
Free
All protection tools are available to use
Important Notice: For users aged 18 and above only

All gaming services at 356 are strictly for adults. Minors are prohibited from opening an account, and any account found to be in violation will be closed immediately.

What is Responsible Gaming?

Responsible Gaming is a mindset in which you treat gaming as a source of entertainment — not a source of income. At 356, we firmly believe that gaming is truly enjoyable only when it is controlled, mindful, and planned.

Millions of users across Bangladesh enjoy slots, Fish Game, and other games on 356 every day. We follow responsible gaming principles to keep their experience safe and positive — because a happy, healthy player is our greatest achievement.

The core principles of responsible gaming are: Decide in advance how much time you will spend and how much money you are willing to use. Going beyond this is where gaming risks becoming a problem.

Keep in Mind

Winning or losing is entirely a matter of chance. No strategy or system can guarantee a win. Only play with money that you can afford to lose without it affecting your daily life.

Core Principles of Healthy Gaming

For responsible gaming at 356, we recommend following a few simple but effective principles. Sticking to these guidelines keeps gaming enjoyable at all times:

  • Set a Budget: Decide in advance how much you are willing to spend on gaming each week or month — and never exceed that limit.
  • Stick to Your Time Limits: Set a time limit before each gaming session. Use a timer, and when it goes off, take a break.
  • Don't try to chase your losses: Placing bigger bets to recover lost money is the most dangerous habit of all. A loss is a signal to stop.
  • Don't make decisions based on emotion: Never play when you are angry, upset, or under the influence of alcohol. A clear head leads to better decisions.
  • Spend Time with Family & Friends: Don't let gaming pull you away from your relationships and responsibilities.
  • Take Regular Breaks: Take at least a 10–15 minute break every hour. Playing for long stretches without a pause increases mental stress.
  • Keep other hobbies too: Don't make gaming your only hobby — spend time with family and friends, exercise, and pursue other interests.
The Golden Rule

Play for fun, not as a profession. The moment you feel restless without gaming, that is your signal to take a break.

Steps to Set Your Own Limits

At 356, you are in full control of your gaming experience. Contact our support team or go to your account settings to take any of the following steps:

1
Set a Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is reached, the system will automatically block further deposits.

2
Enable Session Time Limit

If you play continuously beyond a set duration, an automatic alert will be sent from your account.

3
Set a Loss Limit

Set a limit on how much you can lose before betting is automatically stopped. This is the most effective protective measure available.

4
Take a Cooling-Off Period

Take a break from gaming for a few days or weeks. Your account stays active during this period, but all gameplay is paused.

5
Activate Self-Exclusion

If you want to stay away from gaming long-term, use self-exclusion. You can suspend your account for anywhere from 6 months to permanently.

Warning Signs of Problem Gaming

If you or someone you know is showing any of the signs below, do not wait — seek help now:

Regularly going over budget
Chasing losses by playing "just a little more"
Feeling restless or irritable when not playing
Hiding your gaming from family or friends
Playing at the expense of work, studies, or sleep
Borrowing money or draining savings for gaming
Unable to stop even when you want to
Lying about or hiding your gaming activity
Get Help

If you notice any of the signs above in yourself or someone you care about, reach out to our support team. We are ready to help — without judgment, in English.

Check Yourself — 5 Questions

Answer the following questions honestly. If you answer yes to 2 or more, please contact our support team.

1
Did you spend more than your set budget on gaming last month?
2
Has gaming caused any conflict with family or friends?
3
Have you repeatedly placed larger bets trying to win back money you lost?
4
Has gaming affected your sleep, work, or studies?
5
Have you tried to stop on your own and failed more than once?

Advice for Parents

If you have children or teenagers at home, keeping them away from gaming platforms like 356 is your responsibility. Some effective steps to take:

  • Use family lock or parental control software on your device.
  • Keep your 356 account password away from your children.
  • Use a security PIN on your bank or mobile banking app.
  • Have open conversations with your children about responsible internet use.

If your child has managed to create an account on 356, contact our support team immediately. We will close the account without delay and review any transactions that may have taken place.

Protection Tools
Tools Status
Deposit Limit Active
Session Timer Active
Loss Limit Active
Cooling-Off Active
Self-Exclusion Active
Age Verification (KYC) Mandatory
Understand Your Gaming Risk Level
Safe Gaming Within Budget
Caution Needed Exceeding Budget
High Risk Get Help Now

Analyze your gaming behavior and aim to stay at the first level.

Get Help Now

If you have any questions or need help with responsible gaming, our support team is always ready to assist.

[email protected]
24/7 Active Support
Log in to your account

Our Protection Measures

Steps we have taken at 356 to ensure responsible gaming

Budget Control Feature

Set daily, weekly, and monthly deposit limits. The system will stop you before you exceed your budget — no overspending.

Self-Exclusion

Choose how long you want to take a break — anywhere from 7 days to a permanent account closure. Completely free of charge.

Strict Age Verification

Age verification through KYC is mandatory during registration. No one under 18 can open an account under any circumstances.

Automatic Alerts

Once a set amount of time or money is spent, the system will automatically alert you. Stay aware, stay in control.

Gaming History Review

View your full gaming history at any time. Knowing how much time and money you have spent makes it easier to make informed decisions.

Professional Support Referral

If you need professional help with gaming addiction, we will refer you to the right resources — because your wellbeing is our priority.

General FAQ

Answers to the most frequently asked questions about responsible gaming

No, activating self-exclusion does not delete your account. It simply pauses gameplay and deposits for the specified period. Once the exclusion period ends, you can use your account normally again. For permanent exclusions, reactivation requires approval from our support team.

Lowering your deposit limit takes effect immediately. However, increasing your limit requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions from raising your limit in the heat of the moment.

Start with empathy — listen without judgment. Let them know that problem gaming is nothing to be ashamed of, and seeking help takes real courage. If needed, reach out to the 356 support team. We can assess the situation, offer guidance, and refer them to relevant professionals.

No. Age verification (KYC) is mandatory when registering with 356. Your account cannot be activated without proof of age via a national ID card or passport. If underage use is suspected on any account, re-verification can be requested at any time and the account may be suspended immediately if needed.

Yes. Even during a cooling-off period or self-exclusion, you can still withdraw any funds in your account. Only new bets and deposits are restricted during a break — your own money remains yours at all times.

Not at all. Deposit limits, session timers, loss limits, cooling-off periods, and self-exclusion are all completely free to use. Your protection is our responsibility — it is not a product.
Safe Gaming

Play Responsibly, Enjoy the fun

Join 356 and make the most of our responsible gaming features. Budget controls, time limits, and self-exclusion — all in one place.

Register now Download the app
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