356's Privacy Policy —
Your Data, Our Responsibility

356 (356.bar) is a trusted online gaming platform for users in Bangladesh. We believe transparency is the foundation of a great platform. That's why in this Privacy Policy, we're being upfront about what we do — and don't do — with your information.

This Privacy Policy applies to the 356 website, mobile app, and all associated services. It takes effect as soon as you begin using our platform.

This policy applies to our Terms & Conditionsfor the best understanding. If you have any questions, our support team is always ready to help.

When you create an account and use our services at 356, we may collect the following types of information:

a) Information you provide directly:

• Full name, date of birth, and National ID number (required for KYC verification).
• Mobile number and email address.
• BKash, Nagad, and Rocket account numbers (for payment purposes).
• Username and password (stored in encrypted form).
• Any information you provide in support chat.

b) Information collected automatically:

• IP address and device information (model, OS, browser version).
• Login time, session duration, and game history.
• Transaction records and balance change history.
• Browsing behavior collected via cookies and web beacons.

Your information is used solely for the purposes listed below. It is not used for anything beyond this:

356 Never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Partner: Approved payment gateways including bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
• Game Provider: Specific providers that operate games on our platform may receive limited information.
• Law Enforcement Agencies: Information may be shared when required by a court order or other legal obligation.
• KYC Verification Provider: Approved third-party services for identity verification.

All of these partners are bound by strict confidentiality agreements with 356. They may not use your information for their own purposes.

356 uses cookies on its website and app to help improve your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure security. The platform cannot function without these.
• Performance Cookies: For analyzing page loading speed and user behavior (anonymous data).
• Functionality Cookies: To remember your language preference and theme settings.

Protecting Your Information 356 We use the highest industry-standard technology. Our security measures include:

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security on login.
• Firewall & Intrusion Detection: Prevents unauthorized access to servers.
• Regular Security Audits: Periodic verification by independent experts.
• Data Segmentation: Payment information, game data, and personal details are stored separately.
• Auto Logout: Inactive sessions are automatically closed after a set period of time.

Please note that no system on the internet is 100% secure. Never share your password with anyone, and be cautious when playing on public Wi-Fi.

Every user on 356 has the following rights over their own data. To exercise these rights, please contact our support team:

• Right to Access Your Data: You have the right to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: After your account is closed, you may request deletion of any data we are not legally required to retain.
• Right to Restrict Processing: You can request that we restrict how your data is used in certain circumstances.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

We aim to respond to all rights requests within 30 business days of receipt.

Your data is not held for longer than necessary. However, certain information must be retained for a specified period due to legal requirements:

• Account Information: For the full duration your account is active, plus 5 years after closure.
• Financial Transaction Records: 7 years (legal obligation).
• KYC Documents: 5 years after account closure.
• Support Chat History: 2 years.
• Marketing Information: Upon withdrawal of consent, data is deleted within 30 days.

356 uses certain third-party services on its platform, such as game providers and payment gateways. These services have their own privacy policies.

We only work with partners who:

• Compliant with international data protection standards.
• Have signed a confidentiality agreement with us.
• We do not sell user data to third parties.

Once you visit a third-party site or app, their privacy policy applies — not 356's.

356 Strictly follows an 18+ policy. We do not knowingly collect information from anyone under the age of 18.

Age verification is carried out at registration. If we find that an account has been created by a minor, it will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child has created an account, please contact our support team immediately.

We may update this Privacy Policy from time to time to keep pace with changes in technology and applicable laws. For significant changes, we will:

• Send a notification on the platform.
• We will notify you via email or SMS (where applicable).
• We will update the "Version" and "Date" at the top of this page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

If you have any questions or concerns about our Privacy Policy, please contact us:

• Live Chat: Log in to the 356 platform and chat with us directly.
• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week.

We aim to send an initial response to privacy complaints within 48 hours and work toward a full resolution within 30 business days.